Accessible van not available when we arrive

Yesterday I tried to book Super Shuttle airport transfer between Miami Airport MIA and our hotel Holiday Inn Oceanfront at Collins Avenue, Miami Beach, and got this message:



So now we need to find out a Plan B. We can either take a direct Miami Metrobus bus number 150 from Miami Airport MIA to Miami Beach, the so called Miami Beach Flyer that hopefully has low entrance wheelchair accessible buses, or a wheelchair accessible taxi.

From Miami Airport MIA website:

Patrons in need of accessible taxicab service should request it upon arrival at the ground level curbside area. Please allow a reasonable amount of additional time to call an equipped vehicle from the holding lot, located just outside the terminal area.  Drivers will assist patrons with baggage.


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